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Vol.15, No.2, May 2026. ISSN: 2217-8309 eISSN: 2217-8333
TEM Journal
TECHNOLOGY, EDUCATION, MANAGEMENT, INFORMATICS Association for Information Communication Technology Education and Science |
Digital Integration and Intelligent Heritage Destination Management
Ventsislav Statev, Nadezhda Kostadinova, Olga Mancheva-Ali, Slavi Dimitrov
© 2026 Olga Mancheva-Ali, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)
Citation Information: TEM Journal. Volume 15, Issue 2, Pages 1096-1108, ISSN 2217-8309, DOI: 10.18421/TEM152-14, May 2026.
Received: 07 July 2025.
Abstract:
This study explores the digital integration and intelligent management of cultural heritage in Bulgaria through a case study of a tourist site – the Tsarevgrad Tarnov Multimedia Visitor Center, managed by the Regional History Museum in Veliko Tarnovo. The focus is placed on the development of an evaluation model for assessing the level of digitalization, utilizing a matrix of key components, expert assessments, and the application of a weighted scoring system. The analysis also incorporates findings from unstructured interviews that provide insights into the current implementation status of digitalization activities. The proposed methodology is adaptable to other heritage sites and destinations, serving purposes of strategic planning and sustainable management. The research highlights the need for an interdisciplinary approach, effective practices, and the ethical use of technologies such as AI and the metaverse to enhance both accessibility and the preservation of cultural heritage.
Keywords – Digitalization, cultural heritage, tourist site, smart management, evaluation matrix. |
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