Vol.15, No.1, February 2026.                                                                                                                                                                          ISSN: 2217-8309

                                                                                                                                                                                                                        eISSN: 2217-8333

TEM Journal

TECHNOLOGY, EDUCATION, MANAGEMENT, INFORMATICS

Association for Information Communication Technology Education and Science

Evaluating Digital Solutions for Inclusive and Engaging Higher Education

Watcharakiti Sangsuwan, Pongpipat Saithong, Jantima Polpinij

© 2026 Pongpipat Saithong, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)

Citation Information: TEM Journal. Volume 15, Issue 1, Pages 744-756, ISSN 2217-8309, DOI: 10.18421/TEM151-69, February 2026.

Received: 30 April 2025.
Revised: 28 October 2025.
Accepted: 24 November 2025.
Published: 27 February 2026.

Abstract:

This paper evaluates the effectiveness of digital solutions in enhancing the learning experience in higher education, with a focus on engagement, accessibility, and academic outcomes. A literature review identifies gaps in current digital platforms, particularly in supporting diverse learner needs. The study hypothesizes that the lack of personalization, assistive technologies, and inclusive design features negatively affects student engagement and satisfaction. A mixed-methods approach was used, combining quantitative surveys, qualitative focus groups, usability testing, and consultations with stakeholders. Results reveal key barriers such as complex interfaces, limited multilingual support, poor visual accessibility, and inadequate feedback mechanisms. These issues are especially challenging for students with disabilities and non-native speakers, leading to decreased motivation and performance. The findings highlight the need for inclusive, adaptive, and user-friendly digital learning environments. Recommendations include integrating personalized features, dynamic content, gamification elements, and simplified navigation. The study contributes practical insights for improving digital education tools and emphasizes the importance of designing accessible solutions to ensure equitable learning opportunities. Future research should explore emerging technologies and their potential to bridge existing digital divides in education.

Keywords – Digital learning, accessibility, higher education.

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