Vol.14, No.2, May 2025.                                                                                                                                                                          ISSN: 2217-8309

                                                                                                                                                                                                                        eISSN: 2217-8333

 

TEM Journal

 

TECHNOLOGY, EDUCATION, MANAGEMENT, INFORMATICS

Association for Information Communication Technology Education and Science


An Overview of Administrative Services in the State Administration in Bulgaria

 

Daniela Yordanova

 

© 2025 Daniela Yordanova, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)

 

Citation Information: TEM Journal. Volume 14, Issue 2, Pages 1689-1694, ISSN 2217-8309, DOI: 10.18421/TEM142-66, May 2025.

 

Received: 25 September 2024.

Revised: 06 March 2025.
Accepted: 09 April 2025.
Published: 27 May 2025.

 

Abstract:

 

When providing administrative services, the administration is guided by the principles established in the law on administration and in the administrative procedural code. The purpose of the article is to present the importance and significance of administrative service as well as the provision of administrative services to users. In addition, it aims to outline the principles of administrative service in Bulgaria. Aspects and principles of e-governance are presented, which becomes a real and essential tool for the implementation of important public policies. It emphasizes the principles of digital transformation in Bulgaria, as digitalization enters business and public services, imposing new requirements on people's skills.

 

Keywords – Administrative service, state administration, Bulgaria

 

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