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Vol.14, No.2, May 2025. ISSN: 2217-8309 eISSN: 2217-8333
TEM Journal
TECHNOLOGY, EDUCATION, MANAGEMENT, INFORMATICS Association for Information Communication Technology Education and Science |
Innovative Learning Platforms Enhance Knowledge Transfer in Software Project Management: A Paradigm for New Services Development
Nontouch Srisuksa, Mongkolchai Wiriyapinit, Pattarasinee Bhattarakosol, Thadathibesra Phuthong
© 2025 Thadathibesra Phuthong, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)
Citation Information: TEM Journal. Volume 14, Issue 2, Pages 1478-1493, ISSN 2217-8309, DOI: 10.18421/TEM142-48, May 2025.
Received: 18 October 2024. Revised: 24 March 2025.
Abstract:
This study developed and evaluated an innovative learning platform for knowledge transfer in software project management. The literature review revealed the challenges of transferring complex, tacit project management knowledge, especially in remote work environments. A new service development approach was employed to identify 19 user requirements and design an application incorporating personalized learning, simulated problem-solving, and gamification elements. The prototype was developed using Figma software and underwent rigorous testing. A technology acceptance model evaluation with 30 software project managers showed high perceived usefulness (mean 4.17 for facilitating knowledge transfer) and ease of use (mean 4.40 for device compatibility). Usage preferences and subscription model acceptance were also assessed. The study contributes to theory by extending research on knowledge-based dynamic capabilities in project environments and provides a practical framework for developing similar applications. Future research should explore the long-term impacts and integration of emerging technologies like artificial intelligence.
Keywords – Knowledge transfer, software project management, mobile application, technology acceptance model, new service development |
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