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Vol.13, No.4, November 2024. ISSN: 2217-8309 eISSN: 2217-8333
TEM Journal
TECHNOLOGY, EDUCATION, MANAGEMENT, INFORMATICS Association for Information Communication Technology Education and Science |
Applications of Generative Artificial Intelligence in the Software Industry
Ivo Damyanov, Nikolay Tsankov, Iliya Nedyalkov
© 2024 Ivo Damyanov, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)
Citation Information: TEM Journal. Volume 13, Issue 4, Pages 2724-2733, ISSN 2217-8309, DOI: 10.18421/TEM134-10, November 2024.
Received: 04 June 2024. Revised: 18 October 2024.
Abstract:
The increasing demands on software development are putting serious pressure on its pace. To assist software developers, an increasing number of tools powered by generative artificial intelligence are being introduced. This paper aims to investigate how the use and integration of generative AI have evolved among professionals in the software industry, based on a study involving 104 individuals working in Bulgarian software companies. Data was collected in April 2024 through an online questionnaire with four separate groups of questions related to the use of generative AI at work. The study found that 2/3 of the respondents use generative AI actively in their daily work. They highly value the practical benefits of this type of technology, which most often consist of automating routine activities, accessing information quickly, generating initial code, and writing documentation. As a result of these benefits, developers are increasingly moving towards using generative AI at the expense of professional support platforms. The main benefits they cite include faster solutions, more specific and relevant answers, and significantly shorter time to reach the desired outcome.
Keywords –Generative artificial intelligence, ChatGPT, Copilot, software development, software developers support forums. |
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