Vol.13, No.2, May 2024.                                                                                                                                                                               ISSN: 2217-8309

                                                                                                                                                                                                                        eISSN: 2217-8333


TEM Journal



Association for Information Communication Technology Education and Science

The Relation of Artificial Intelligence Technology Application with Administrative Performance: A Case Study of Staff in Directorates of Education in the Hebron Governorate in Palestine


Ibrahim Iwadi, Dhakir Ali, Mohammed Jabari, Enes Sukic


© 2024 Ibrahim Iwadi, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)


Citation Information: TEM Journal. Volume 13, Issue 2, Pages 1502-1512, ISSN 2217-8309, DOI: 10.18421/TEM132-64, May 2024.


Received: 14 December 2023.

Revised:   06 March 2024.
Accepted: 08 May 2024.
Published: 28 May 2024.




The aim of this study is to elucidate the concept of artificial intelligence, identify obstacles to its implementation, and explore the relationship between the application of artificial intelligence technology and the administrative performance of employees in the directorate of education in Hebron, Palestine. Additionally, the study aims to propose effective strategies for overcoming these identified obstacles. The research adopts an explanatory sequential design methodology. To construct the questionnaire questions, unstructured interviews were conducted, while structured interviews were employed to interpret the results. The questionnaire was administered to 120 male and female employees. The study's findings revealed that the application of artificial intelligence technology among employees and the level of administrative performance both fall within the average range. Moreover, a positive correlation was observed between the application of artificial intelligence technology in its various dimensions and administrative performance. This suggests that increased utilization of artificial intelligence technology correlates with enhanced administrative performance among employees and vice versa. In light of these results, the researchers recommend a focus on enhancing infrastructure efficiency and providing adequate proper resources to facilitate the integration of artificial intelligence technology applications.


Keywords – Artificial intelligence, administrative performance, the directorate of education in Hebron in Palestine.



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