Vol.13, No.2, May 2024.                                                                                                                                                                               ISSN: 2217-8309

                                                                                                                                                                                                                        eISSN: 2217-8333


TEM Journal



Association for Information Communication Technology Education and Science

Managing Internal Personal Factors of Business Student Drop-Out to Build Retention


Lucie Depoo, Lenka Hajerová-Mullerová


© 2024 Lucie Depoo, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)


Citation Information: TEM Journal. Volume 13, Issue 2, Pages 1051-1060, ISSN 2217-8309, DOI: 10.18421/TEM132-19, May 2024.


Received: 10 January 2024.

Revised:   25 March 2024.
Accepted: 08 May 2024.
Published: 28 May 2024.




The paper focuses on causes for drop-out from business study programs at case university over seven years. Causes of drop-outs were collected and the database consists of 1,154 drop-out. Students indicated their reasons and preferences of their causes leading to leave studies. The aim of this paper is to identify factors affecting of drop-outs in business higher education and its evolvement in past years to define main areas of negative causes. The article presents students perception on study conditions and identifies the most important personal reasons to quit. The outputs of this paper are based on survey data from the whole sample of dropping students in the case business school. Statistical analysis, including correlation and factor analysis were employed to analyse students’ perception of the educational processes impacting retention. The analyses revealed clusters of variables with proven co-appearance and defining students´ main causes to drop-out. Orientation of students is primarily on expectations and personal reasons. The results lead to improvements in institutional processes to address students’ requirements and expectations to improve retention at universities.


Keywords –Business, management, turnover, retention, education, support.



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