Vol.13, No.1, February 2024.                                                                                                                                                                               ISSN: 2217-8309

                                                                                                                                                                                                                        eISSN: 2217-8333


TEM Journal



Association for Information Communication Technology Education and Science

Modelling the Relationship Between Offline and Online Communication Channels in Social Work With Traumatized People


Lyudmyla Tsybulko, Olena Ishutina, Yuliya Chernetska, Maxim Roganov, Larysa Kalchenko


© 2024 Olena Ishutina, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)


Citation Information: TEM Journal. Volume 13, Issue 1, Pages 542-549, ISSN 2217-8309, DOI: 10.18421/TEM131-57, February 2024.


Received: 13 September 2023.

Revised:   27 December 2023.
Accepted: 05 January 2024.
Published: 27 February 2024.




The article is devoted to exploring the possibilities of using online communication channels and modelling the relationship between offline and online channels in social work with traumatized people particularly those affected by the Chernobyl disaster.The distribution of age and number of Internet users for different categories of victims of the Chernobyl disaster has been calculated. It is shown that the percentage of Internet users, including the elderly ones, in foreign countries is higher than in Ukraine, which creates prerequisites for increasing their involvement in online communication. It is established that in the majority of scientific and educational information sources there is no grouping of the victims of the Chernobyl disaster into a separate category of the object of social work, which leads to the necessity of enriching the curricula of social workers’ professional training.


Keywords –Online communication, mathematical model, social work, traumatized people.



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