Vol.12, No.4, November 2023.                                                                                                                                                                               ISSN: 2217-8309

                                                                                                                                                                                                                        eISSN: 2217-8333


TEM Journal



Association for Information Communication Technology Education and Science

An Overview of Information Systems and Process Automation in Peruvian Microenterprises


Rafaela Paredes-Cruz, Armando Velásquez-Valdiviezo, Alexander Matias-Benites, Oscar Peña-Cáceres


© 2023 Oscar Peña-Cáceres, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)


Citation Information: TEM Journal. Volume 12, Issue 4, Pages 2522-2529, ISSN 2217-8309, DOI: 10.18421/TEM124-64 November 2023.


Received: 19 June 2023.

Revised:   10 September 2023.
Accepted: 18 September 2023.
Published: 27 November 2023.




The purpose of this research is to review the literature on the importance of Information Systems (IS) and process automation in Peruvian microenterprises, and how they can improve their efficiency and complexity in the market. The activities addressed were related to identifying, analyzing, evaluating, and proposing alternative solutions for the implementation of information systems and process automation in Peruvian microenterprises. The methodology used was PRISMA. Inclusion criteria were established considering relevance, contribution, time of publication, and studies related to the topic. The study demonstrates the existence of a lack of information systems implementation process in Peruvian microenterprises. The reasons are centered on limited economic resources, a poor purchasing power, the lack of knowledge about the benefits of technologies and the unstable perception of the contribution of information systems.


Keywords – Information Systems, Peruvian microenterprises, process, automation.



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