Vol.12, No.3, August 2023.                                                                                                                                                                               ISSN: 2217-8309

                                                                                                                                                                                                                        eISSN: 2217-8333


TEM Journal



Association for Information Communication Technology Education and Science

Knowledge Management and its Role in the Development of a Smart University in Iraq


Zainab Amin Al-Sulami, Zaid Ameen Abduljabbar, Vincent Omollo Nyangaresi, Junchao Ma


© 2023 Zainab Amin Al-Sulami, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)


Citation Information: TEM Journal. Volume 12, Issue 3, Pages 1582-1592, ISSN 2217-8309, DOI: 10.18421/TEM123-40, August 2023.


Received: 27 May 2023.

Revised:   28 July 2023.
Accepted: 14 August 2023.
Published: 28 August 2023.




There is a lack of extensive research on the development of smart universities (SU). The aim of this paper is to investigate the impact of knowledge management (KM) on the development of SU (DSU) in Iraq. According to the knowledge-based view (KBV), resource-based view (RBV), and KM capability model, this study suggests that the KM process (KMP) and KM infrastructure (KMI) have a positive impact on SUs development. Furthermore, the study suggests that KMI functions as a mediator. The study was conducted using a sample of five public universities in Iraq. A purposive sampling method was utilised to collect data from a total of 209 academic staff members. The study's results demonstrate that KMP (knowledge acquisition, knowledge sharing, and knowledge application) and KMI (IT infrastructure and human KM) have a significant impact on the DSU. Additionally, it was discovered that KMI plays a role in mediating the influence of KMP on the DSU. The findings indicate that successful KM can support the progress of SU. Further cross-national and variable-based studies are required to enhance the validity of this conclusion.


Keywords –Knowledge management, KM process, KM infrastructure, smart university.



Full text PDF >  



Copyright © 2023 UIKTEN
Copyright licence: All articles are licenced via Creative Commons CC BY-NC-ND 4.0 licence