Vol.11, No.4, November 2022.                                                                                                                                                                              ISSN: 2217-8309

                                                                                                                                                                                                                        eISSN: 2217-8333


TEM Journal



Association for Information Communication Technology Education and Science

Technology and Innovation in Organizations Using Fuzzy Systems


Marisol Hernández Hernández, Luis Alfonso Bonilla Cruz, Samuel Olmos Peña


© 2022 Marisol Hernández Hernández, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)


Citation Information: TEM Journal. Volume 11, Issue 4, Pages 1460-1468, ISSN 2217-8309, DOI: 10.18421/TEM114-05, November 2022.


Received: 17 August 2022.

Revised:   27 September 2022.
Accepted:  25 October 2022.
Published: 25 November 2022.




The economic importance of SMEs in the world is transcendental, since the union of their local profits generates global benefits; however, managers do not know how to visualize their problems to implement automated processes. There are solutions on the market, but they are expensive and with unnecessary modules that are not useful for SME leaders. Systems based on fuzzy models provide technology that allows, through Fuzzy Cognitive Maps (FCMs synthesizing problems and show solution strategies; In this case, the problems became Items in an FCM to simulate the entry and exit of causes and effects in the company, converted into proposals for automated processes.


Keywords – SMEs, Fuzzy Cognitive Maps, fuzzy models.



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