Vol.11, No.2, May 2022.                                                                                                                                                                                   ISSN: 2217-8309

                                                                                                                                                                                                                        eISSN: 2217-8333


TEM Journal



Association for Information Communication Technology Education and Science

The Role of M-Government Application in the Saudi Health Sector in Light of the COVID-19 Pandemic: A Review


Malak Alzahrani, Alshaimaa Murshed, Mashael Khayyat


© 2022 Mashael Khayyat, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)


Citation Information: TEM Journal. Volume 11, Issue 2, Pages 731-740, ISSN 2217-8309, DOI: 10.18421/TEM112-29, May 2022.


Received: 16 January 2022.

Revised:   25 April 2022.
Accepted: 30 April 2022.
Published: 27 May 2022.




The Kingdom of Saudi Arabia’s government had taken an interest in digital health. This helped to speed up the development of services needed to confront the Pandemic. This paper aims to review the role of free mobile health apps available on Google Play and the App Store, and used in Saudi Arabia during the COVID-19 outbreak. This study relied on a review of the mobile applications currently used for COVID-19. Six applications were selected that included the specific search criteria. The study found that apps have met the inclusion criteria. The following characteristic of the applications have been described: Application overview (user rating, platform (Android, IOS), language, app ranking in the store). Also, application analysis and service criteria shown based on the functions that match the specified criteria (social distancing, isolation/quarantine, awareness). We noticed a redundancy of services between 6 applications. In conclusion, it proposes the design and integration of services through a mobile health application with most of the features and functions analysed in this study.


Keywords –COVID-19, digital transformation, mobile government, mobile health application, health.



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