Vol.11, No.1, February 2022.                                                                                                                                                                           ISSN: 2217-8309

                                                                                                                                                                                                                        eISSN: 2217-8333


TEM Journal



Association for Information Communication Technology Education and Science

Professional Skills Development Affecting Organizational Learning and Corporate Performance: An Empirical Study in Thailand


Alisara Saramolee, Yuttachai Hareebin, Sunthorn Boonkaew, Somnuk Aujirapongpan, Jaturon Jutidharabongse


© 2022 Somnuk Aujirapongpan, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)


Citation Information: TEM Journal. Volume 11, Issue 1, Pages 234-241, ISSN 2217-8309, DOI: 10.18421/TEM111-29, February 2022.


Received: 21 July 2021.

Revised:   29 January 2022.
Accepted: 05 February 2022.
Published: 28 February 2022.




This research aims to describe the factors and patterns of relationships involved in dominant professional skills development by focusing on social skills that influence organizational learning for business sustainability and operational efficiency enhancement. The research provides guidelines that hotel businesses in Phuket Province can use to implement strategies in a currently rapidly-changing and competitive environment. This study shows that professional and social skills influencing the organizational performance of the hotel businesses in Phuket include communication, leadership, problem solving, and teamwork skill. This analytical result is based on resource -based and service innovation theories and can be used to improve organizations operating performance.


Keywords – social skills, learning organization, corporate performance, hotel businesses.



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