Vol.10, No.4, November 2021.                                                                                                                                                                           ISSN: 2217-8309

                                                                                                                                                                                                                          eISSN: 2217-8333


TEM Journal



Association for Information Communication Technology Education and Science

Technostress Analysis in Educational Institutions during the COVID-19 Confinement


Franco Arturo Urbano O., Gabriel Elías Chanchí G., Wilmar Yesid Campo M.


© 2021 Gabriel Elías Chanchí G., published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. (CC BY-NC-ND 4.0)


Citation Information: TEM Journal. Volume 10, Issue 4, Pages 1655-1661, ISSN 2217-8309, DOI: 10.18421/TEM104-22, November 2021.


Received: 13 July 2021.

Revised:  07 October 2021.
Accepted: 12 October 2021.
Published: 26 November 2021.




The COVID-19 pandemic has forced organizations to adapt their different processes to the dynamics of virtuality. Thus, in the specific case of the educational context, the remote presence methodology has been implemented with the support of the advantages provided by Information and Communication Technologies (ICTs). Despite the fact that ICTs dynamise the different processes of organizations, it has been shown that they can affect the stress of company workers. This paper presents the development of a technostress analysis study applied to the educational context, taking as a case study an educational institution from Popayán-Colombia.


Keywords –COVID-19, ICT, technostress, remote presence, work stress.



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